If you have arrived on a train from elsewhere in Belgium or on an IC train from The Netherlands or Luxembourg, when you step on to the voie/spoor/platform, look for the signs leading to 'Hoofdgang'/Couloir Principal. However, in reality the Eurostar staff are used to travellers making tightly timed connections, so if you can't access the Eurostar check-in until around 15mins before departure you may still make the train on to London. Though in the event of a connecting train arriving late at Bruxelles-Midi, tickets can be transferred to a subsequent Eurostar departure. However, allowing 10 mins for an easy transfer to Eurostar departures PLUS another 30 mins from joining the queue for check-in to being on the other side of the security checks and passport control, typically ensured a stress-free connection pre-pandemic but Eurostar has recently extended the time that it recommends arriving at check-in, which suggests that this cannot currently be guaranteed. It’s possible to book many journey options online that have connections into a Eurostar of less than 40 mins. Keep this in mind when booking journeys that involve connecting at Bruxelles-Midi into a Eurostar from another train. The information on its website states that the departure gates will close 30 mins before departure, if you will be travelling Standard or Standard Premier class and 15 mins before departure if you will be travelling with a Business Premier ticket. Eurostar’s current recommendation is to arrive at the check-in area 60-75 minutes prior to departure if you are a Standard Class or Standard Premier ticket holder and 30mins prior to departure if you are a Business Premier ticket holder.
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